SCOPE MARKETS | Retail - FAQ

FAQ

Our most frequently asked questions answered for you.

Regulation

Scope Markets Ltd is regulated by the International Financial Services Commission of Belize (IFSC) under license number 000274/58 and 000274/57.

Account Opening

Opening an account with Scope Markets is quite easy. You need to click on the following link https://portal.scopemarkets.com/en/auth/register, fill in your details and you will be redirected to MyScope portal. You can easily start using the WEB TRADER or download the MT4 or MT5 either on your desktop or on your mobile phone (compatible with Android and iOS). Once you fund your trading account you are ready to start!
Yes. To open a joint account, each person must first open an individual account and then fill a Joint Account Request Form which can be obtained by contacting our Customer Service Department at [email protected].

Please note that joint accounts are only available to married couples or first degree relatives.
We offer 3 different types of accounts according to your trading experience: Silver, Gold and Platinum. Please visit the following link for more information: https://scopemarkets.com/en/accounts.

Account Verification

  1. Complete your personal information by clicking on Profile, Verification and Personal Info. Please note that if this step is not completed you cannot fund your trading account.
  2. Complete your additional information by clicking on Profile, Verification and Additional Information.
  3. Upload the required KYC documents by clicking on Profile, Verification and Verification Documents.
Know Your Client (KYC) is a mandatory procedure for the prevention of any kind of financial fraud. This protects both, the Client and the Company from financial crimes like money laundering, identity theft and terrorist financing.
For individual accounts:

Acceptable documents for identity verification include but are not limited to:
  • Valid, current passports (national or international)
  • Valid, current driver's license
  • Valid, current national ID Card
Acceptable forms of proof of residence include but are not limited to:
  • Utility bill
  • Bank, credit or debit card statement
  • Valid driving license if issued within the last six months
Proof of residence must show your name and address as indicated on the online application.

Utility bills and statements must be dated within the last three months. In accordance with our regulatory obligations, additional documentation may be required at any time for internal periodical reviews.

For corporate accounts:

  1. Certificate of Incorporation
  2. Passport copy of all the authorised signatories
  3. Signed Risk Disclosure Statement and Client Acknowledgment Form
  4. Copy of the company’s Memorandum and Articles of Association
  5. Copy of the company’s Certificate of Good Standing
  6. Copy of the company’s Letter of Incumbency
  7. Corporate Board Resolution
  8. Completed Client Information Form
For all the Directors of the Company:
  • Passport copy
  • Proof of address (must be less than 3 months old)
For Shareholders holding 25% or more of the Company Shares:
  • Passport copy
  • Proof of address (must be less than 3 months old)
Please login to your MyScope account https://portal.scopemarkets.com/dashboard and follow the below steps:
  1. Click on “Profile” Tab
  2. Click on “Verification”
  3. Click on “Verification Documents”
  4. Browse your computer to upload your KYC documents
  5. Then click “Submit”
In case you wish to forward your KYC documents via email, you may send them to [email protected].

How do I upload new additional KYC documents?
Please login to MyScope Portal https://portal.scopemarkets.com/dashboard and follow the below steps:
  1. Click on “Profile” Tab
  2. Click on “Documents” Tab and then click on “Other”
  3. Click on “Upload document”
  4. Choose your file and click “Upload”
In most cases, the account is verified within 24 hours more or less but the process might take up to 48 hours.
Please contact our customer service team at [email protected] and we will assist you.
Scope Markets takes serious precautionary measures to ensure that your personal details are held in absolute confidence. Your passwords are encrypted, and your personal details are stored on secure servers and cannot be accessed by anyone, apart from a very small number of authorised members of staff.
In the unlikely event that you wish to close your account, please send an email request to [email protected].

Deposit Information

The minimum deposit to open an account is $250 and minimum top-up deposit is $50. We do not charge for bank wire transactions. Exceptions on the minimum amount may be made only on the Company’s discretion. However, the sending and correspondent bank may charge according to their own fee structure. Should you have any questions about fees, or any other charges please contact [email protected].
Our website is protected by SSL (Secure Socket Layer). All sensitive information submitted by our clients is automatically transferred by SSL to a secure environment. Our cashier is PCI Level 1 Merchant compliant and ensures that all your data is secured.
Scope Markets does not charge any fees on deposits except for Bank Transfers. You may be charged fees from your bank.
You can transfer funds through Credit Card (Visa or Mastercard), Skrill, Neteller, Wire Transfer and several other alternative methods. All the details are made available in the Wallet -> "Deposit" section in your Scope Markets portal.
Accepted currencies per payment method are available in the Wallet -> "Deposit" section in your Scope Markets portal.
Scope Markets does not accept any third-party payments.
Yes, if the accounts have been created under the same email address, this can be easily done from your MyScope. Please login to your MyScope https://portal.scopemarkets.com/dashboard click on “ Trading Accounts” and click on “Transfer”.

Withdrawal Information

When you want to withdrawal money from your account you need to login to the MyScope portal. Click on the "Trading Accounts" tab from the menu at the upper side of the page and then click on “Withdraw”. You cannot proceed with a withdrawal request if your trading account has not yet been verified and you can withdraw only your free margin. Please always consider the amount you want to withdraw when you have any open positions.
Also, from the "Wallet", click on the Withdrawal button and choose the trading account. Then insert your amount and click on "Withdraw" button.
For joint accounts, withdrawal request made through the portal is deemed agreed by the account holders.
For corporate accounts, only the authorised signatory can request a withdrawal unless there is a given Special Power of Attorney to an agent or representative. For corporate accounts, the beneficiary bank account must be in the name of the Company.
The minimum amount for withdrawal is 50 USD or equivalent.
Withdrawals can be requested anytime but requests after 2:00 GMT will be processed the next business day. Turnaround time is 1 – 2 business days from the date of receipt of the request. For Wire Transfer and Debit/Credit Card, processing time can take up to 3-5 business days. International Telegraphic Transfers (TT) usually take 3-8 working days depending on the banking procedure of the beneficiary bank.
Withdrawals are processed via the same method used for the deposit. In cases where this is not possible the Company may suggest an alternative method, provided that the necessary proof of account ownership is available.
The status of your withdrawal request will change from Pending to Approved and the transaction can be reviewed in the "Transaction History" tab.
When you submit a withdrawal request you need to consider that your free margin must exceed the amount specified in the withdrawal. Free margin is calculated as equity less the necessary margin that is required to maintain open a position.
You may request a withdraw as many times as you deem necessary. Free requests though are limited to one withdrawal per client account per day.
Any withdrawals over the maximum requests per day or per week will be charged $35 per withdrawal.
Once the withdrawal request is approved, it can no longer be cancelled. If the withdrawal has not been approved yet, you can cancel it through your portal, under "Wallet" tab. You can see the pending request under "Pending Withdrawals" and cancel it.

Trading Information

If you have already opened a trading account and you made your first deposit, then you are ready to start!
Yes, you can have up to 5 trading accounts.
Scope Markets does not offer Portfolio Management Services. The Client is the sole responsible for his trading account and he decides based on his own judgment.
There are different commissions and charges according to the account type you have chosen. Please contact [email protected] for more information.
Negative balance protection is offered for individual accounts only. For professional, licensed investment firms and corporate accounts, negative balance protection is not offered.
Yes. Demo accounts are a valuable trading tool to help beginners learn how to trade and allow experienced traders to experiment and test new strategies in a risk-free environment. You may open a demo account credited with 50,000 USD valid for 2 weeks.
We offer 1:100, 1:200 and 1:500. If you wish to change your leverage, please contact [email protected].

Platforms

We offer MT4 & MT5 Platforms.
MetaTrader 4 (MT4) is a trading platform developed by MetaQuotes Software for online trading in forex, contract for differences (CFDs) and futures markets. The MT4 platform can be accessed through a website or can be downloaded on your computer or any smart device.
This platform allows users to create and install their own or third-party algorithmic trading applications, commonly known as EAs. With this functionality, clients no longer need to trade manually. The MT5 is an advanced multi-functional trading platform which offers superior tools for comprehensive price analysis and robust trade execution.
The FX markets are generally open 24 hrs. a day, 5 days a week. More specifically from Sunday at 5pm EST to Friday at 5pm EST. For more details on each trading instrument, you can log in to your MT4/MT5 account, right-click on the instrument, a new window will open for you and you need to click on "Specification".
If a trade is kept open overnight (past 5pm EST), then there is a swap calculated on that position. If you keep your spot position open on Wednesday, the swap is charged three times the rate except for USD/TRY (triple charge on Thursdays).

For Cryptos the swap is charged at a triple rate on Fridays.

There is no swap charge If you keep your future position open overnight.
Scope Markets does not offer swap-free accounts.
The platform is closed on the weekend.
You may change your password from MyScope Portal https://portal.scopemarkets.com/#/update-password. The password is being changed only for your MyScope portal. In case you wish to reset your password also for the trading accounts, you need to tick the “Reset Trading Account Passwords” box.

If you click on “Forgot Password”, you will receive a reset link to your email which is active for 60 minutes.

For your own safety and privacy, we recommend you change your password every three months.
Once logged in the platform, please go to Tools/Options and under the “Server” tab, select “Change Password”. Then enter the new password you wish to use and confirm.

Partnerships

IBs receive a highly competitive compensation package when they introduce clients to Scope Markets. For further information please send an email to [email protected].
Rebates are either credited to your trading account or to your bank account. You can request your rebates of the previous month by completing the relevant form. Please contact our customer service team at [email protected] for further details.
Yes, we do. Please visit our website following the link https://scopemarkets.com/institutional/en/ for more information or send an email to [email protected].
Yes, we do. Please visit our website following the link https://scopemarkets.com/institutional/en/ for more information or send an email to [email protected].

How to Start Trading in 4 Steps

1. Register

Open your Scope Markets trading account

2. Verify

Verify your personal documents

3. Fund

Deposit into your Scope Markets trading account

4. Trade

Start trading Forex, Indices, Shares and Commoditites CFDs

Funding Methods

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Awards

Scope Markets
Scope Markets
Scope Markets
Scope Markets

Scope Markets offers institutional and retail trading services to businesses and traders worldwide. Our top management team has more than 20 years of experience in the industry, and we are proud of the solid partnerships we built over the years. Whether it's a business or individual, Scope Markets has a wide range of trading solutions that are compliant, flexible, cost-efficient, innovative, and place the client first.

Contact Us

Registered address:
5 Cork Street, Belize City, Belize C.A.

Email:
[email protected]

Tel:
+44 2030 516959

Risk Warning

Please note that forex trading and trading in other leveraged products involves a significant level of risk and is not suitable for all investors. Trading in financial instruments may result in losses as well as profits and your losses can be greater than your initial invested capital. Before undertaking any such transactions, you should ensure that you fully understand the risks involved and seek independent advice if necessary. Please read and ensure you fully understand our Risk Disclosure.

Legal Information

Scope Markets Ltd is a company registered under Belize with Registration Number 145,138. Scope Markets Ltd is authorized and regulated by the International Financial Services Commission of Belize (“IFSC”) under the license numbers 000274/58 and 000274/57 . The registered address of Scope Markets Ltd is, 5 Cork Street, 1708 Belize City, Belize.

Restricted Regions

Scope Markets does not offer its services to the residents of certain jurisdictions such as EU Member States, Iceland, Norway, Liechtenstein, Afghanistan, Democratic People's Republic of Korea, Ghana, Iran (Islamic Republic of), Iraq, Libya, Mongolia, Myanmar, Nicaragua, Panama, Somalia, Syrian Arab Republic, Uganda, United States of America, Yemen, Zimbabwe and Canada. Please check Restricted Countries.

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